In order to cancel your digital pre-order for Tokyo Mirage Sessions #FE Encore, you must first ensure you purchased a digital copy of the game via the Japanese region Nintendo eShop or Japan’s My Nintendo Store. Any digital copies purchased outside of these two stores are not eligible. Next, cancellations are only eligible for digital copies purchased up till October 25, 2019 2pm JST.
Third, you will have to fill up this form in Japanese with your email address, name, phone number, Nintendo Account email address, Nintendo Account name, and Nintendo Account birthday. If you purchased a physical box with digital code version from My Nintendo Store, you have to enter your My Nintendo Store order number. The form closes November 15, 2019 5pm JST.
Last but not least, here are the ways Nintendo will refund customers:
- Digital copy on Nintendo eShop/My Nintendo Store – you will receive your refund in Nintendo eShop credit
- Physical box with digital code via My Nintendo Store – you will receive your refund via your credit card or PayPal
- Nintendo Switch Online Ticket – you will receive one new ticket
What do you think? Let us know in the comments.