Unfortunately this doesn’t seem to be the case in Europe as French website Numerama has learned. While out-of-warranty Joy-Con could be repaired at no cost in North America, only those that are still within the 2 year warranty period apply in Europe.
If your warranty has expired or your receipt goes missing, you are given four options:
- Pay 45 euros to get the Joy-Con repaired
- Refuse and request for the Joy-Con to be destroyed
- Refuse and pay 15 euros for Nintendo France to return the Joy-Con
- Retrieve the invoice that proves your Joy-Con is within the 2 year warranty period and send it to Nintendo by mail
Numerama’s report angered Nintendo fans all across Europe and even some in North America. As the Joy-Con drift issue is a universal issue affecting customers worldwide, many want Nintendo to repair it for free in all territories, not just places where Nintendo was threatened by a class action lawsuit.
We’d also like to point out that a brand new pair of Joy-Con retails for 65 euros in France, so it doesn’t make sense to pay 45 euros to repair one Joy-Con.
What do you think? Let us know in the comments.