Japanese users have been criticizing Nintendo over the way consent is being handled for the updated Nintendo Account terms of service.

While users with normal Nintendo Accounts can simply consent to the new terms when accessing an online service on Nintendo Switch or visiting the Nintendo Account website, this isn’t possible with child accounts, at least in Japan. That is because parents have to consent to the new terms after receiving the consent email from Nintendo.

This arrangement has caused widespread confusion and anger, as there are many Japanese parents that cannot remember the email address they had use to link to their child’s account, or they are unable to access the email tied to it (because they lost the password), as the linking process was performed 7 to 8 years ago.

As a result, some Japanese children are unable to play online or access the Nintendo eShop until this matter is resolved. It is unclear how Nintendo will handle this problem.

Some Japanese users have also sarcastically asked Nintendo if their child has to wait until they’ve turned 18 to consent to the new terms themselves.

What do you think? Let us know in the comments.