UPDATE – November 24, 2018 (PT):

Almost all pre-orders made before November 16, 2018 Japan Time have been shipped as of November 24 Pacific Time. Excludes pre-orders shipping together with the Super Smash Bros. Ultimate Joy-Con/Dock, and pre-orders made by customers in Canada. We are proceeding with shipping out post-release orders.

UPDATE – November 21, 2018 (PT):

We have shipped out about 80% of all pre-orders made before November 16, 2018 Japan Time as of November 21 Pacific Time. Pre-orders that have not been shipped yet include orders made by customers in Canada (due to the postal service strikes, we are not allowed to ship to Canada for now), pre-orders that are shipped together with the Super Smash Bros. Ultimate Joy-Con/Dock, and several orders which we are waiting for our supplier to fulfill.

In addition, purchases made on or after November 16, 2018 Japan Time are still being processed. We will update this page when we have more information.

Original article

Dear customers,

Thank you for shopping at NintendoSoup Store.

This notice is to inform you on the progress of shipments for the following Pokemon Let’s GO Pikachu/Eevee products: Joy-Con (L) / (R), Nintendo Switch Dock, Pokemon Center Japan Games Exclusive Bundle, Pokemon Center Japan Poke Ball Plus Exclusive Bundle.

We have shipped the first batch of pre-orders on November 17, 2018 (Japan Time). Order completion emails, along with tracking numbers, have been sent to customers of the first batch.

We will be shipping the second batch of pre-orders on November 18, 2018 (Japan Time). All remaining batches will be shipped on Monday (November 19), Tuesday (November 20), and so on. All pre-orders are expected to be dispatched by next week. We seek your patience and understanding.

If you have any further questions, please do not hesitate to contact us. We will get back to you within 2 business days.

NintendoSoup Store