Earlier today, Bloomberg published an article on the launch of Nintendo Switch Online, which highlighted how fans were upset with the offerings of the service and how Nintendo is easily 5 years behind their competition.

Yuji Nakamura, the reporter that wrote the article, told followers about their experience talking to Nintendo. To sum it up in their own words – “it was the most frustrating thing”.

My article on the joke that is Nintendo Online. The most frustrating thing was talking to Nintendo. They KNOW people are unhappy, but wouldn’t admit to me they need to improve or make service more attractivehttps://t.co/Neot8z09An

— Yuji Nakamura (@ynakamura56) September 20, 2018

Nakamura had also asked Nintendo to comment whether cloud save data are deleted after a Switch Online subscription ends. Nintendo refused to clarify.

What do you think of Nintendo’s behavior? Let us know in the comments.