A British mum has received a rude shock after opening up her package from Amazon only to realize she has receiving a box of washing powder instead of the Nintendo Switch she ordered online.

30 year old Charlotte Moore said she ordered a Switch during the Cyber Monday sale on Amazon. It was intended to be a Christmas gift for her 6 year old child. When the parcel arrived she realized it was lighter than what she expected. After opening it she found a box of Daz washing powder.

Upon further investigation Moore discovered the parcel had been cut open and resealed back with tape, which indicates the courier or someone else most likely stolen the Switch. Amazon has replaced the Switch for Moore at the time of writing.