Nintendo, Pokemon Co., And Game Freak Respond To The Pokemon Sword And Shield Crashes | NintendoSoup
Nintendo, Pokemon Co., And Game Freak Respond To The Pokemon Sword And Shield Crashes

Nintendo, Pokemon Co., And Game Freak Respond To The Pokemon Sword And Shield Crashes

This month, some users reported about the “forced termination” crashes that suddenly occur in Pokemon Sword and Shield.

As there wasn’t really any official statement on the crashes, Japanese media J-CAST News asked Nintendo, The Pokemon Company, and Game Freak about the matter. They sent these three companies the following questions:

  1. Did any customer ask about the forced termination errors in Pokemon Sword and Shield?
  2. What’s the cause of the errors?
  3. What are you planning to do to reduce these errors?
  4. Are you aware of the increasing number of reports about these errors?

All three companies gave the following explanations (translated by NintendoSoup):

“We are aware of the errors that are caused when playing Pokemon Sword/Shield, as well as the reports where some mention their Nintendo Switch console or SD card is damaged because of said errors. We are worried for everyone.”

“However,  there’s not a huge difference between the number of repair requests made to our company around November 22 against the number of repair requests made when other games are launched.”

“So, our company could not confirm whether the bugs in Pokemon Sword and Shield are negatively affecting the game console and SD card. If there’s a problem with your game console, please approach our customer support.”

Based on their comments, it seems Nintendo is still unsure what is going on with the crashes.

What do you think? Let us know in the comments.

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