Nintendo Re-words Their Warranty After FTC Threatens Legal Action

Nintendo and Sony have reworded the warranty statements after a Federal Trade Commission (FTC) warning against their warranty statement, citing legal action if not amended.

In case you were wondering what the old warranty statement reads,

“This warranty shall not apply if this product: (a) is used with products not sold or licensed by Nintendo (Including but not limited to, non-licensed game enhancement and copier devices, adapters, software, and power supplies.”

While the updated warranty statement now reads,

“This warranty shall not apply if this product has been damaged by products not sold or licensed by Nintendo (Including, but not limited to, adapters, software, and power supplies).”

Although the words did not change much, you could quite clearly see how the first warranty statement could cause such a strong pushback by the FTC. The old warranty statement meant that Nintendo could deny you any warranty servicing just because you used any of the third party accessories available, not necessarily because the third party accessory damaged the product.

Nintendo also issued a statement clarifying their warranty update

“Nintendo builds high quality products, while also striving to exceed expectations when supporting our customers. We continuously review and refine our support policies to ensure they embody that commitment. As part of that effort, we have updated our warranty text to clarify that Nintendo provides warranty service for defects not caused by the user or by other unauthorized acts. Revised warranty terms can be found at support.nintendo.com.”

Looks like everything is changing for the better, even is slightly

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