Nintendo has announced they will be offering free repairs for Joy-Cons that experience drift in the UK, European Economic Area, and Switzerland.
The news comes via Nintendo UK’s official support page regarding drift, which they refer to as “responsiveness syndrome”. The site offers a few home remedies for the issue, but as a last resort players can now choose to send their Joy-cons to Nintendo for a free repair, even if its warranty has expired. Their official statement regarding this service can be found below:
Nintendo takes great pride in creating high-quality and durable products and is continuously making improvements to them. Therefore and until further notice, Nintendo offers to consumers who purchased the respective product in the EEA, UK and Switzerland that repairs for responsiveness syndrome relating to control sticks will be conducted at no charge by official Nintendo repair centres. This applies even if the syndrome is caused by wear and tear and even if the 24-month manufacturer’s warranty provided by Nintendo has expired.* The manufacturer’s warranty does not affect any statutory rights which you may have under consumer protection legislation as the purchaser of goods. The benefits described here are in addition to those rights.
Nintendo UK is the latest branch of Nintendo to offer free repairs for drift, following the footsteps of North America, Latin America, and France. If you are based in the UK, EEA, or Switzerland and are experiencing drift, you can book an appointment for the free repair here.
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